Warranty Policy

Every product carries the manufacturer warranty per their published terms. Plus a 30-day satisfaction guarantee.

Last updated: 5-13-2026

Manufacturer warranty

Every product is covered by its manufacturer warranty.

Coverage details, duration, and claim procedures are set by the manufacturer. AuraLakes sources products through authorized distribution channels, meaning warranty registration works as expected.

How to file a warranty claim

For most warranty claims, the fastest path is to contact the manufacturer directly using the warranty information that came with your product. If you need help locating warranty info or initiating a claim, contact our support team and we'll guide you to the right place.

Warranty registration

Some manufacturers require warranty registration to activate full coverage. We recommend registering your product within 30 days of receiving it. Registration is usually done on the manufacturer's website.

What is NOT covered

  • Damage from misuse, accident, or improper installation
  • Normal wear and tear
  • Cosmetic damage that does not affect function
  • Products with removed or altered serial numbers
  • Damage from unauthorized modifications or repairs

Separate from manufacturer warranty, AuraLakes offers a 30-day satisfaction guarantee. If you're not satisfied within 30 days of delivery for any reason, our return process makes it easy.